Welcome to the PlanPlus Healthcare Discount Program
Join Now!
The Medicine Cabinet
Save on drugs like:
Xanax
Allegra
Flomax
Glucotrol XL
Lipitor
Norvasc
Prevacid
2 Easy Ways to Join:
Call Now
1-800-309-3800
and use code 079Z2
Health care discounts for your family $8.50

Frequently Asked Questions

These answers to commonly asked questions will help you better understand and get the most use from your PlanPlus Healthcare Discount Program.

What is PlanPlus?
 How do I get my PlanPlus discounts?
 How do I confirm provider participation or make an appointment?
 What are the PlanPlus dental discounts?
 Are all drugs covered?
 Who can use this plan?
 What are the PlanPlus vision discounts?
 What are the PlanPlus hearing discounts?
 What are the PlanPlus podiatric discounts?
 What are the PlanPlus chiropractic discounts?
 Who is included in my household?
 What if I'm traveling or moving and need to use one of the services?
 Are the prices for each service the same at all dentists or do they vary from dentist to dentist?
 Can I find out discounted prices from the dentist in advance?
 Do I have to wait until I get the PlanPlus card or can I get the discounts now?
 If I lose my list of providers, can you send me a new one?
 Can I fill a one-year supply of prescription medicine using the pharmacy mail-order service?
 What if a PlanPlus provider won't accept my card?
 How do I locate providers in other areas?
 What if I need a new card/kit?
 Can I get an additional card for my spouse or child?
 What if I move and need to change my address?

Q. What is PlanPlus?
A. PlanPlus is a discount membership program that offers discount prescription plans and savings on other health services such as vision, including laser eye surgery (sometimes called LASIK eye surgery); hearing, with digital hearing aids and discount hearing aids; podiatric and chiropractic care. PlanPlus also has a discount dental plan that provides discounts on things like teeth whitening and provides a great dentist directory for finding a dentist in your area. All the PlanPlus discounts are available from a nationwide network of over 104,000 providers. PlanPlus even has a 24-hour Ask a Nurse hotline.

Q. How do I get my PlanPlus discounts?
A. About two weeks after joining, you will receive a membership kit containing your PlanPlus membership card, a list of providers in your area and a detailed description of the discounts available. Simply show your card at participating provider locations and your discount will be applied at the time you receive the products or services.

Q. How do I confirm provider participation or make an appointment?
A. We want you to save the most money with your PlanPlus membership. When you call your participating provider to schedule an appointment, we encourage you to mention the Network Name that supports the provider group. For your reference, below is a list of PlanPlus services and their corresponding network. Please note, your particular product configuration may not include all services - please review your fulfillment inserts and your membership card for the services/networks included in your plan.

PlanPlus Service Network Name
Chiropractic Comprehensive Health Group
Dental UNI-CARE
Hearing HearUSA
Pharmacy Caremark
Physicians BeechStreet
Podiatry Healthcare Networks of America
Vision Coast-to-Coast

Q. What are the PlanPlus dental discounts?
A. Many dental care procedures are discounted. You will receive discounts of 10-50% off the national average price for preventive and diagnostic care and a discount of 10% off the network providers' regular fees for all other procedures.

Q. Are all drugs covered?
A. All FDA approved prescription drugs are covered.

Q. Who can use this plan?
A. Immediate family members in your household, including spouses, children under 18 and children over 18 who are attending school, and financially-dependent relatives.

Q. What are the PlanPlus vision discounts?
A. Discounts off eye examinations and eyeglasses are available from the Coast to Coast network. Participating providers, such as Sears and LensCrafters, offer discounts from 10% to 30% off eye exams, 20% to 60% off regular retail prices of frames and lenses, and 10% to 30% off LASIK procedures.

Q. What are the PlanPlus hearing discounts?
A. Discounts of 10% to 20% are offered through a network of audiologists throughout the United States.

Q. What are the PlanPlus podiatric discounts?
A. Discounts from 20% to 50% are offered through podiatric specialists.

Q. What are the PlanPlus chiropractic discounts?
A. Discounts from 30% to 50% are offered through participating providers.

Q. Who is included in my household?
A. Members of your immediate family who live at your address are eligible to use the PlanPlus membership. The membership also covers any dependents of the member living away from home. However, only the member's name appears on the membership card.

Q. What if I'm traveling or moving and need to use one of the services?
A. Call our toll-free Customer Service line at 1-800-309-3800 and we will be glad to supply you with provider names in your area. Or, access our provider search listing on the membership website provided in your membership kit.

Q. Are the prices for each service the same at all dentists or do they vary from dentist to dentist?
A. For all preventive dentistry there is a fixed fee that every listed provider has agreed to use. You will receive this schedule with your kit. The fees reflected in the schedule will be subject to change from time to time. For all other procedures not included in the fees schedule, there is a discount of 10% off the network dentist's regular fees.

Q. Can I find out discounted prices from the dentist in advance?
A. Yes, you may contact the dentist in the network, identify yourself as a PlanPlus member and request a price for a specific procedure.

Q. Do I have to wait until I get the PlanPlus card or can I get the discounts now?
A. You will have to wait until you receive your membership card before obtaining the discounts. The provider will need certain information from the card.

Q. If I lose my list of providers, can you send me a new one?
A. We are always happy to send you a new list. The provider listings are located online or through our toll-free Customer Service line at 1-800-639-9819. Provider listings are mailed first-class and generally take 5-7 days to deliver.

Q. Can I fill a one-year supply of prescription medicine using the pharmacy mail-order service?
A. No, the maximum prescription quantity filled at one time is a 90-day supply.

Q. What if a PlanPlus provider won't accept my card?
A. Each provider in our system has a contract with their provider network. When speaking with the provider, please mention the Network Name that supports the provider group. For your reference, below is a list of PlanPlus services and their corresponding network. Please note, your particular product configuration may not include all services - please review your fulfillment inserts and your membership card for the services/networks included in your plan.

PlanPlus Service Network Name
Chiropractic Comprehensive Health Group
Dental UNI-CARE
Pharmacy Caremark
Physicians BeechStreet
Podiatry Healthcare Networks of America
Vision Coast-to-Coast

In addition, you can call our toll-free Customer Service line at 1-866-855-7526, and we will be happy to contact the provider.

Q. How do I locate providers in other areas?
A. We are always happy to send you a new list. The provider listings are located online or through our toll-free Customer Service line at 1-800-309-3800. Provider listings are mailed first-class and generally take 5-7 days to deliver.

Q. What if I need a new card/kit?
A. We are always happy to issue another card/membership kit. Just call our toll-free Customer Service line at 1-800-309-3800. You will receive your card/membership kit within 7 to 10 days. The card will be in the name of the member.

Q. Can I get an additional card for my spouse or child?
A. Any member of your household may use your card. If you need an additional card, we will be happy to supply one for you. You will receive it within 7-10 days. It will have the member's name on it as well.

Q. What if I move and need to change my address?
A. Just call our toll-free Customer Service line at 1-800-309-3800. We will send a provider list for your new location.

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An offer for jcpenney customers
This is not insurance
The PlanPlus Healthcare Discount Program is provided by Stonebridge Benefit Services, Inc.
PlanPlus is not available in the following states: AK, CT, IA, KS, MT, ND, NH, NV, OH, OK, SD, TN, UT, VT, & WA

 Residents of CT, FL, IN, MD, MO, ND, NV, OH, OK, OR, SC, SD, TN and UT: Please note that this plan is not health insurance or a Medicare prescription drug plan and the plan is prohibited from making payments directly to medical services providers. This plan provides discounts at certain providers for medical services pharmaceutical supplies, prescription drugs or medical equipment, and you are obligated to pay for all medical services, pharmaceutical supplies, prescription drugs, or medical equipment provided. You will receive discounts for medical services at certain providers who have contracted with the plan. The range of discounts for medical ancillary services may vary depending upon the service rendered, provider used and geographic location. A list of plan providers including the name, city, state, and specialty is made available prior to purchase at www.planplus-healthcare-jcp.com. You have a right to cancel your membership within 30 days of the effective date for a full refund of fees paid. You are not obligated to make any further payments or access the plan for the period of time after the last month for which payment has been made. The discount medical plan organizations and administrators are Coverdell & Company, Inc., 8420 West Bryn Mawr, Suite 700, Chicago, IL 60631, 1-800-308-0374; Caremark, 211 Commerce Street, Suite 800, Nashville TN 37201, 1- 615- 743-6600; Allied Health Benefits, Inc., 3081 Holcomb Bridge Road, C-2, Norcross, GA 30071, 1-770-448-4677. PlanPlus is marketed by Stonebridge Benefit Services, Inc., 2700 West Plano Parkway, Plano, TX 75075 and may be contacted at 1-800-527-7557 for information and questions about PlanPlus.
Note to Utah residents: This contract is not protected by the Utah Life and Health Guaranty Association. The program has no liability for providing or guaranteeing service, nor the quality of service rendered.

Stonebridge Benefit Services, Inc. is authorized by J. C. Penney Corporation, Inc. to market approved products to the customers of jcpenney. Compensation will be paid. PlanPlus is marketed by and is a registered mark of Stonebridge Benefit Services, Inc.

Administrative Office:
2700 West Plano Parkway
Plano, TX 75075-8200
Phone Toll Free: 1-800-591-4295